In Part 3 we outlined a framework - The GROW Model - to effectively guide a coaching conversation or series of conversations on a particular topic. The model is a practical and proven process that provides a logical progression in helping a coaching client work through an issue.

Potential questions were also recommended for each phase of the process.

The Coaching Spectrum

A coach can usually be of great help by intently listening to the coaching client talk about the issue and asking some well-placed and pertinent questions using the GROW Model as a guide.

But truly masterful coaching occurs when the coach not only is effective in listening and inquiring, but has relevant experience and expertise to offer and becomes an active participant in helping the coaching client develop insight and take a prudent path of action. In other words, masterful coaching is about passing on accumulated practical wisdom.

In making use of her relevant expertise and experience, the masterful coach will make full use of the Coaching Spectrum.

In the initial stages of a coaching conversation or series of conversations, the coach will use inquiry to develop an understanding and appreciation of what is going on. But once such understanding and appreciation is achieved, the coach will make use of his relevant experience and expertise by advocating as well as inquiring. Advocacy may come in the form of the coach sharing his assessment as to what is going on; pointing out something that may be a blind spot to the client; helping the client perhaps see some things differently (making distinctions); and, making suggestions on how to proceed. But the power always remains with the coaching client as to what she thinks makes sense, and what she is willing to commit to and do.

In summary, helping the coaching client gain greater clarity relative to the issue being worked on is extremely beneficial. But to move from a clearer understanding of the challenge and receive an independent assessment of what is going on, get some input that may lead to profound insights, and informed suggestions on how best to proceed can be indeed powerful.

Preview

In the final article in this series, I will discuss appropriate strategies for the coach with relevant experience and expertise to use in helping the coaching client develop and take action to achieve the desired future state.